Saving your money online with UFB Direct bank
Friday, December 5th, 2008
I have a severe disliking for most financial institutions, but unfortunately we all need them. The best we can do is hope that we’ve chosen to bank with one of the good guys. While I was a customer of UFB Direct’s online banking service – I experienced zero problems with their work. All of my deposits and transfers were processed quickly and any concerns that came up were successfully taken care of by customer service. UFB Direct’s services came without any fees or minimums and offered the highest interest rates that I could find at the time. I did, however, close out my accounts with UFB Direct recently because I hardly used them anymore. The main reason that my UFB accounts were stagnant was because I transferred most of my savings into my brokerage accounts so that I could readily buy stocks. I also grew tired of UFB’s constant change in ownership which meant new terms and conditions to review.
You see, at one point Sky Financial Group was the ‘man behind the curtain’ over at UFB Direct but in 2007 Sky was purchased by Huntington Bancshares. Then in November of 2008, I received notice that Waterfield Bank was taking over UFB deposits as well as imposing some new fees here and there. I eventually closed out my accounts because they weren’t being used and didn’t want to incur any fees. I have no problem with UFB Direct and would recommend them but just make sure that you review their current rates and minimums.
Why I was a member with UFB Direct
I have never had a customer service problem with UFB Direct. Even when I wrote them an email to close my accounts it was doesn’t the same day without any hassles. The hardest thing I ever had to do with UFB Direct was sign a signature card and fax it back to them, which was very simple. I lost my pin number to UFB’s debit card and they reset it within a couple of minutes on the phone. When I was visiting South Korea, I lost my debit card which was canceled and replaced without any headaches. UFB Direct had always taken care of me whenever I needed them to and didn’t bother me the rest of the time. UFB Direct only sent me my statements and important notices; I never received one piece of junk mail from them.
I also enjoyed having access to my savings and knowing that they were protected. Putting $10,000 in some stocks is much different than having that $10,000 available at a moment’s notice. While a stock could jump up 25%, it could just as easily drop by 25%. Any deposit with UFB Direct is FDIC insured and you are guaranteed to earn whatever their current rate is.
The Cons
With certain accounts you might only receive a debit card, rather than a debit/credit card. Most places accept debit so it’s not that big of a problem and you probably don’t want to go spending all of your savings anyway so maybe it’s for the best.
You can’t choose or customize your pin number; whatever they send you in the mail is what you’re stuck with. For some people (for example: me) it might be hard to remember an unfamiliar pin number. As I mentioned above, I always appreciated that UFB Direct made it harder for me to spend my savings.
When I wrote this article, you weren’t able to link external (non-UFB) bank accounts from UFB Direct’s side. In order to transfer money into UFB Direct you would need to set up a direct deposit, mail in a check, or link to your UFB Direct account from a bank account that allows external linking. For example: I use USAA (read my review) for my every day banking, so I would need to log on to USAA and add an external link to my UFB account from USAA’s interface. Once everything was verified, I would be able to send money to UFB or withdraw from UFB using USAA’s transfer process.
Final Ramblings
UFB Direct never did anything spectacular for me, but I’m kind of hard to impress anyway. When I wrote this article UFB Direct was refunding customer ATM fees, up to $4.50 or $6.00 (per statement period) depending on the type of account. This isn’t a lot of reimbursement but it’s better than nothing and you shouldn’t be withdrawing from your savings anyway. When I was a customer there weren’t any monthly service charges, but this might have changed. UFB Direct was very simple and it was easy to track my activity online at any time. If you’re interested in UFB Direct and have done your homework (rates, fees, minimums, etc.) – I recommend their services.
Visit UFB Direct and check out their rates.